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Must Read: Your online security – Why should you care? (Part 1)

Your online security - Why should you care? Image showing scammer stealing data

I know, you probably thought to dismiss this article just because it may be a way of us selling you something.
No, not yet.

This article came to life after I, Cristian had a very interesting encounter with one of our customers (Let’s call him customer X) today.

And here is the story:
Customer X bought a CK1 from us.
Customer X was happy with it.
Customer X was trying to find the answer on how to connect an external HDD to the Mini PC on the internet.
Customer X found a web page with a “Support Specialist” willing to help him.
Customer X ended up giving access to his computer to a nefarious individual.
Customer X was tenacious.
Customer X realised what’s happening and quickly disconnected from the Remote Desktop session and fully wiped the device.

Honestly, this is a rare occurrence and we’re happy to say that Customer X got a fully working device with no issues, and his data is safe.

Unfortunately, a lot of us are Customer X.

Phishing Scams have gotten so good recently, that even the most knowledgeable sometimes go and inspect the webpage/certificate to realise it’s a phishing page.

According to the FBI, phishing was the most common type of cybercrime in 2020—and phishing incidents nearly doubled in frequency, from 114,702 incidents in 2019, to 241,324 incidents in 2020.10

Let’s say you’re having some issues with your PC, and you google the issues you’re having. This is what you may be getting

microsoft support scam

(I hope I don’t have to mention not to call the above-shown phone number)

To the naked eye, this is something serious and it may lead you to install some software, then you get a phone call.

Courtesy of Jim Browning, you can see how these people operate.

Subscribe to Jim Browning here.

After the phone call, someone thousands of miles away has uninterrupted access to your computer. You may think “it’s just my computer”, but nowadays we do everything on our computers: We keep in touch with our loved ones, we buy the latest gadget, we do online banking and much more.

All of that information, at someone else’s disposal can be a major threat to your online and personal security.

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