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Connection issues


My WiFi isn’t working
Click Settings > (for some devices, you’ll need to now click Network Connections)> Check WiFi is enabled > Click on your Wifi network. Enter Password (Make sure the password is correct, Click symbols area of on screen keyboard to add any symbols that may be in your password).
If you have an iMX6/MX2 then there is a video showing a fix if your wifi will not turn on.

ISP specific connection issues

https://droix.co.uk/uk-isps-blocking-content-how-to-remove-their-filters/ – Customers who use Virgin, BT, TalkTalk, Sky or EE as their internet provider should all check the link above. Some ISPs put blocks in place that will severely limit what you can watch.


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