GPD Pocket 3 & Win Max 2 Stylus 4096

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely regret any frustration caused.

After reviewing our support history, we were unable to find any prior email communication from you regarding the issues mentioned, but the delivery delay. We always encourage customers to reach out directly so we can offer timely assistance.

Regarding your concerns with the size and performance, we understand that the product may not be suitable for everyone’s needs. However, we would like to mention that detailed specifications and product dimensions are clearly listed on our website to help customers make informed decisions.

As for the delivery concern, our records indicate that a shipping hold was requested on your side, which led to a delay. This was communicated to you, and as a gesture of goodwill, we also offered a 5% discount on a future purchase. We understand this was declined in favor of a request for a complimentary KVM module and stylus, which unfortunately, we were unable to fulfill.

We also want to clarify that we do not remove reviews based on rating. Our review system may automatically filter out spam or duplicate entries in order to maintain transparency and accuracy for all customers.

Your feedback has been noted and shared with our management team as we strive to improve both our products and customer service experience. We’re genuinely sorry that this purchase did not meet your expectations and hope there’s an opportunity to serve you better in the future.

Thank you for your kind review of the GPD Stylus for our GPD Pocket 3 and WIN MAX 2. We are thrilled to hear that our product has met your expectations and provided you with the perfect combination of functionality and mobility. We take pride in our solid build and the convenience of having a LAN interface included. Our 16 GB memory ensures smooth performance for all your daily tasks. We appreciate your feedback and are glad to know that the 'pentium gold' processor option is sufficient for your needs. Thank you for choosing our product and we look forward to serving you again in the future.